The Reiki Guild

Privacy Policy

We take the privacy of your data seriously and aim to conform with the prevailing data protection laws of the United Kingdom.

1. What data do we collect and how do we use it?

In order to provide membership and community services, we collect personal data for members such as: 

Name 
Date of birth 
Gender
Address 
Email address 
Telephone number 
Business name
 Qualifications
Dietary needs if disclosed specifically for events 
Photo for the purposes of creating on-line profile 
Payment information – payment card details are not stored on our systems, 
Data relating to any complaints received and action taken. 
Requests for national practitioner/teaching verifications relating to Reiki and related data
 Requests for verification for independent regulators 
Members may from time to time disclose special categories of information such as health or personal beliefs

Members wishing to have their contact and practice details shared on the website (currently Registered Practitioners and Registered Teachers) are understood to agree to this by applying for these memberships. Should you wish not to have your business details and practice information shared it is your responsibility to ensure that your profile indicates this.

If you object to the collection, sharing and use of your personal data we may be unable to provide you with our products and services. If you unsubscribe from our email communication system provider we will be unable to keep you up to date with news and information.

In regard to former members we hold

Personal data relating to membership as detailed above

This data is destroyed 6 years from the date the last period of membership taken out with us expires not including any email address subscribed on an external email communication supplier which members and non-members are able to unsubscribe from at any time. Data relating to complaints will be kept according to the prevailing advice of our insurers.

In regard to non-members we may collect and hold

Email address if you subscribe to our emailing lists. This is held on an external email communication supplier  which you are able to unsubscribe from at any time
 Data relating to attendance at events or requests for distant reiki in order to provide a service to you • Data relating to complaints or enquiries from us in order to process and record these actions. This data will  be kept according to the prevailing advice of our insurers. 
Incomplete applications to join on-line. This data will be destroyed 1 year from data of last addition to i ncomplete application 
Contact details submitted by email or telephone in relation to a potential application or enquiry will be  destroyed 
Data held on our systems relating to attendance at events or requests for distant reiki or similar contact will be destroyed one year after the last attendance or request for distant reiki or similar contact 
Data relating to acting as a referee or testimonial for a prospective member. This data will be kept on file for the same length of time as the relating member’s records 
Data relating to third parties with whom we are affiliated such as insurance broker, relevant regulators and  other suppliers of services relating to the provision of member services and products is kept in accordance with any agreement between us and these third parties.

Please note:

We will never share your data with third parties without your permission unless required to do so by law. Our administration is provided by an independent administrator who is subject to our data protection policies. If you take out insurance via our affinity scheme insurance brokers we do require you to read the broker’s fair processing agreement which is on our website next to the insurance form.

2. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: 020 8462 1224 Info@thereikiguild.co.uk

3. Marketing

We send members and opted in former members and non-members information regarding events and news and offers. You may opt out of our email communication system at any point but we will not then be able to send further information apart from renewal or at your initiation through our general email. We never share your data for marketing purposes with third parties. We may pass on information on third party events or offers that are congruent with our purpose and our members’ interests but this will come via our own email communication system.

4. Your rights

These rights are known as Individual Rights under the Data Protection Act 2018. The following list details these rights:

The right to be informed about the personal data being processed; 
The right of access to your personal data; 
The right to object to the processing of your personal data; 
The right to restrict the processing of your personal data; 
The right to rectification of your personal data; 
The right to erasure of your personal data; 
The right to data portability (to receive an electronic copy of your personal data);
 •Rights relating to automated decision making including profiling.

The retaining of data is necessary where required for contractual, legal or regulatory purposes. In rare instances we may need to retain your data for longer, for example if we are representing you or defending ourselves in a legal dispute or as required by law or where evidence exists that a future claim may occur.

5. Access to your information and correction

If you would like a copy of some or all of your personal information, please email info@thereikigiuld.co.uk There will be a small fee to cover the administration time involved in this which will be advised when proceeding and which is payable in advance.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate

6. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information e.g. how long visitors stay on our website. This information is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.google.com/policies/technologies/cookies  You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

7. Other websites

• Our website may contain links to other websites. These links are provided for your convenience and to provide you with further information or our members’ services They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). We likewise have no control over availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within those websites. This privacy policy only applies to the Reiki Guild website so when you link to other websites you should read their own privacy policies.

8. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 May 2018.

9. Complaints

If you are dissatisfied with any aspect of the way in which we process your personal data please contact us using the details above. You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.

10. Disclaimer.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being unavailable due to technical issues beyond our control. 
The information contained in this website is for general information purposes only. Although the information is provided by us and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability,  suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Therefore, any reliance you place on such information is strictly at  your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. 
We may from time to time include information provided to us by third parties that we consider to be reliable,  neither we nor any third party make any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, medical or any other matter you should consult an appropriate professional with  expertise in that area. 
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. 
This privacy policy is based upon our current understanding of what is appropriate for GDPR conformity and  may be subject to change from time to time as advised.

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